Delivery
Shipments in France and Europe
There is no minimum order value.
The delivery times and availability are stated on each product page for each individual and the cost of delivery is calculated at check-out.
All our shipments are provided by Colissimo.
We offer free delivery in certain conditions as follows:
- On orders of eur 69,- (VAT included) and higher, for shipping in France, Belgium and Luxembourg
All orders placed before 21:00 on working days (Monday to Friday) will be delivered between two and three working day.
Orders placed on Sunday before 21:00 CET are shipped on the following Wednesday.
Your order will be delivered by Colissimo to the address indicated by you.
International Shipping
Please contact us for further details (price, condition), by sending an email at contact@dermoplant.com
Returns
If you are unhappy with the products in your order or you changed your mind for different reasons, you may return all or part products purchased online from us, as long as the products are unopened, unsealed and undamaged, in their original packaging.
You may return the items to us within 14 days starting with the day you or a person so designated by you (and other than Colissimo), received the order. At the moment we do not cover the cost of shipping the returned product(s) to us, so that cost will be for your account.To make a return, please fill in the right of withdrawal form and return it to us and we will shortly send you instructions on how to post the items you wish to return. Once the product(s) have been returned in good order to us, we will then refund the order amount due within 14 days after registration of your return.