Our general delivery terms

Delivery and return policy

The shipment of your parcel

 

The parcels are generally dispatched within 48 hours after receipt of payment. The standard delivery method consists in shipments via Colissimo with tracking and drop-off without signature. Should you opt for a delivery against a signature, please contact us for further information on the additional cost to be applied. Irrespective of the delivery method chosen, we will provide you as soon as possible with a link which will allow you to follow-up the delivery of your parcel online.

Shipment costs include the packaging, maintenance and postal expenses. These may include a fixed component and a variable component depending on the price or weight of your order. We recommend that you combine your purchases in a sole order. We cannot combine two different orders and you will be held liable for the shipping fees for each of the orders. Your parcel is shipped at your own risk, while particular attention is paid to the parcels containing fragile products.

 

The parcels are oversized and protected.